Terms and Conditions

### 1. Introduction
Welcome to THE SKIN SANCTUARY BY DONNA JONES. These terms and conditions govern your use of our website and our skin treatment services offered on the site. By accessing and using our website, you agree to be bound by the terms outlined herein.

### 2. Services Offered
We specialize in personalized skin treatments utilizing modern, high-quality equipment. Details of these services, including specific treatments and their descriptions, can be found under the ‘Treatments’ section of our website.

### 3. User Obligations
Users are expected to use the website in a responsible and lawful manner. Any misuse or unauthorized access of our website is strictly prohibited. Personal information provided must be accurate and up-to-date.

### 4. Bookings and Cancellations
Appointments for treatments can be arranged via WhatsApp. We request that any cancellations are made with sufficient notice, as specified at the time of booking.

### 5. Limitation of Liability
THE SKIN SANCTUARY BY DONNA JONES will not be liable for any direct, indirect, special, or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.

### 6. Intellectual Property
Content on our website, including text, graphics, logos, and images, is property of THE SKIN SANCTUARY BY DONNA JONES and protected by intellectual property laws. No part of this content may be reproduced or redistributed without express written permission.

### 7. Complaints and Dispute Resolution
All complaints should be directed to our contact email, [theskinsanctuary_bydonnajones@outlook.com](theskinsanctuary_bydonnajones@outlook.com). We aim to resolve complaints in a timely and effective manner.

### 8. Governing Law
These terms and conditions are governed by and interpreted in accordance with the laws of the United Kingdom.

### Contact Information
For any questions or concerns regarding these terms, please contact us at:
– Email: [theskinsanctuary_bydonnajones@outlook.com](theskinsanctuary_bydonnajones@outlook.com)
– Phone: 07584 304 809
– WhatsApp: Preferred contact method for appointment bookings and enquiries.